CASE STUDY 01

Reimagining Hotel Check-in for Speed and Simplicity

Operational Efficiency & Experience Modernization

Led the redesign of a critical PMS workflow to reduce front-desk complexity, accelerate guest check-in, and improve the overall service experience.

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CASE STUDY 02

Turning Fragmented Guest Data Into Actionable Intelligence

Data-Driven Experience & Product Thinking

Led the design of a multi-system experience that unifies guest history, loyalty, preferences, and spending insights to enable more informed and personalized guest interactions.

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CASE STUDY 03

Reimagining the Foundation of Hotel Distribution

Market Innovation & Product Experience

Leading the design of a new Channel Manager product that simplifies rate monitoring, identifies pricing discrepancies, and helps hotel teams make confident decisions across distribution channels.

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